Customer services

Payments & Returns

We accept these payment methods:

Direct deposit
Money orders
Electronic bank transfers

We accept credit card Visa and Mastercard. Your credit card will not be charged until your order has been shipped.
Security of payments: SSL Certified secure certificate.

Returns - if you are not satisfied with our product you can change it or we can refund your money.

Please return your original merchandise within 14 days of delivery (as shown by the shipper’s records) in its original condition (e.g. do not remove the original paper labels and use the original packaging) unwashed, unworn. Returns will be processed upon receipt. Please fill out the information requested on the other side of invoice and enclose it with your returned merchandise. If you would like a different item or colour place a new order. Please visit wwww.zahara.com to check the availability of items. If you would like a monetary refund we will refund the debit in way which we used for the original purchase. We can’t accept return of merchandise: which was used or dirty.

Guarantee – goods will be supplied in good condition. Goods of faulty manufacture are minimal. We give guarantee of high quality and goods are also checked before delivery.

If you find a product defective, please contact us by phone at 02 9948 8567 or by e-mail at zahara@zahara.com.au